Can You Cancel Uber One Free Trial

ByJennifer Morris Updated on

Uber One is Uber’s subscription service that offers various benefits like discounted rides, free delivery on Uber Eats orders, and more. Many users sign up for the free trial to test it out before committing to a monthly or annual membership.

If you’re short on time, here’s a quick answer to your question: Yes, you can cancel your Uber One free trial at any time during the trial period by going into your account settings and turning off auto-renewal or contacting Uber support to request cancellation.

In this comprehensive guide, we’ll cover everything you need to know about canceling your Uber One free trial, including step-by-step instructions for both iPhone and Android users. We’ll also provide tips on what to do if you get charged after canceling and address some frequently asked questions around this topic.

How the Uber One Free Trial Works

Uber offers a free trial for new users, allowing them to experience the convenience and benefits of the platform without any cost. Here’s how the Uber One free trial works:

Length of Free Trial

The Uber One free trial typically lasts for a specified period of time, such as 7 days or 14 days. During this trial period, users can enjoy the benefits of Uber without paying for any rides. It’s a great opportunity for individuals who want to test out the service and see if it meets their transportation needs.

What’s Included

During the Uber One free trial, users have access to the full range of services that Uber offers. This includes rides in UberX, UberXL, UberSELECT, and other available options in their location. Users can request rides through the Uber app, track their driver’s location, and enjoy the convenience of cashless payments through the app.

It’s important to note that any additional services or features, such as Uber Eats or Uber Black, may not be included in the free trial. These services may have their own separate trial periods or require separate subscriptions.

Automatic Renewal

After the free trial period ends, the user’s account will be automatically converted to a regular Uber account. This means that if the user does not cancel their subscription, they will be charged for any rides or services they use beyond the trial period.

To avoid being charged, it’s essential to cancel the subscription before the trial period ends. Users can do this by navigating to the settings section of their Uber app and selecting the appropriate option to cancel the free trial.

It’s worth mentioning that specific terms and conditions may apply to the Uber One free trial, and these can vary depending on the user’s location and the current promotions available. To get the most accurate and up-to-date information, it’s recommended to visit the official Uber website or refer to the Uber app for the latest details.

How to Cancel Uber One Free Trial on iPhone

If you have signed up for the Uber One free trial on your iPhone but no longer wish to continue with the service, you may be wondering how to cancel it. Fortunately, canceling the Uber One free trial is a straightforward process that can be done directly from the Uber app or through your Uber account settings.

If you encounter any issues during the cancellation process, you can also reach out to Uber support for further assistance.

Via Uber App

To cancel your Uber One free trial via the Uber app on your iPhone, follow these simple steps:

  1. Launch the Uber app on your iPhone and log in to your account.
  2. Tap on the menu icon in the top-left corner of the app.
  3. Select “Settings” from the menu options.
  4. Scroll down and tap on “Manage Subscriptions.”
  5. Find the Uber One subscription and tap on it.
  6. Tap on “Cancel Subscription” and confirm your decision.

Note that canceling your Uber One free trial via the app will prevent any future charges from being made to your account.

Via Uber Account Settings

If you prefer to cancel your Uber One free trial through your account settings on the Uber website, here’s what you need to do:

  1. Go to the Uber website and log in to your account.
  2. Click on your profile picture in the top-right corner of the page.
  3. From the drop-down menu, select “Settings.”
  4. Under the “Subscriptions” section, click on “Manage Subscriptions.”
  5. Locate the Uber One subscription and click on it.
  6. Click on “Cancel Subscription” and follow any additional prompts to confirm your cancellation.

Canceling your Uber One free trial through your account settings ensures that your subscription is properly canceled and no further charges will be incurred.

Contact Uber Support

If you encounter any difficulties canceling your Uber One free trial or have any other questions or concerns, it’s always a good idea to reach out to Uber support for assistance. You can contact Uber support through the app or website by navigating to the help or support section.

From there, you can choose to chat with a support representative, submit a help request, or explore other help options.

Remember, canceling your Uber One free trial on time is essential to avoid any charges after the trial period ends. By following the steps outlined above, you can easily cancel your Uber One free trial and enjoy a hassle-free experience.

How to Cancel Uber One Free Trial on Android

If you’ve signed up for a free trial of Uber One on your Android device but have decided it’s not for you, don’t worry – cancelling is a straightforward process. Here are three methods you can use to cancel your Uber One free trial on Android:

Via Uber App

The easiest way to cancel your Uber One free trial is through the Uber app itself. Here’s how:

  1. Open the Uber app on your Android device.
  2. Tap on the menu icon (☰) in the top-left corner of the screen.
  3. Select “Settings” from the menu.
  4. Tap on “Manage Subscriptions.”
  5. Find your Uber One subscription and tap on it.
  6. Tap on “Cancel Subscription.”
  7. Follow the on-screen prompts to confirm the cancellation.

Via Account Settings in Google Play Store App

If you prefer to cancel your Uber One free trial through the Google Play Store app, follow these steps:

  1. Open the Google Play Store app on your Android device.
  2. Tap on the menu icon (☰) in the top-left corner of the screen.
  3. Select “Subscriptions” from the menu.
  4. Find your Uber One subscription and tap on it.
  5. Tap on “Cancel Subscription.”
  6. Follow the on-screen prompts to confirm the cancellation.

Contact Uber Support

If you’re facing any issues or need additional assistance with cancelling your Uber One free trial, don’t hesitate to reach out to Uber support. They will be able to guide you through the cancellation process and address any concerns you may have.

You can contact Uber support through their website or app.

Cancelling your Uber One free trial on Android is a simple process that can be done through the Uber app, the Google Play Store app, or by contacting Uber support. Choose the method that works best for you and enjoy the convenience of cancelling your free trial hassle-free.

What to Do If You Get Charged After Cancelling

Canceling a free trial with Uber can sometimes lead to unexpected charges. If you find yourself in this situation, here are some steps you can take to resolve the issue:

Contact Uber Support

The first thing you should do is reach out to Uber’s customer support. You can do this through the app by going to the “Help” section and selecting the appropriate topic. Explain the situation and provide any evidence you have that you cancelled the trial.

The support team will investigate and assist you in resolving the issue.

Review the Terms and Conditions

Before cancelling any free trial, it’s important to thoroughly read the terms and conditions. Look for any clauses that mention potential charges after cancellation. Understanding the fine print can help you anticipate and prevent any unexpected charges.

Check Your Payment Method

Ensure that the payment method you used for the trial has been removed from your Uber account. Sometimes, even after cancellation, the app may still have your payment information stored. By removing it, you can prevent any further charges.

Dispute the Charges with Your Bank or Credit Card Company

If Uber is not cooperating or you are unable to resolve the issue, you can contact your bank or credit card company to dispute the charges. Provide them with any evidence you have that you cancelled the trial and explain the situation.

They may be able to reverse the charges and protect your financial interests.

It’s important to remember that mistakes can happen, and it’s always best to approach the situation calmly and with evidence. By following these steps, you can increase your chances of resolving the issue and avoiding any unnecessary charges.

Frequently Asked Questions

Can I Resume My Free Trial Later?

Yes, you can resume your Uber free trial later. If you cancel your free trial before it ends, you will still be able to use the remaining days of your trial period. This means that if you cancel your trial after, let’s say, five days, you will still have access to the remaining two days of your trial when you decide to resume it.

Simply log back into your account and follow the instructions to resume your free trial.

What Happens If I Cancel Before the Trial Ends?

If you cancel your Uber free trial before it ends, you will not be charged any fees. Uber offers a one-time free trial to new users, allowing them to experience the benefits of their service at no cost.

If you decide that Uber is not for you and choose to cancel your trial, you will not be billed for any rides taken during the trial period. It’s a risk-free opportunity to try out Uber and see if it meets your transportation needs.

It’s important to note that if you cancel your trial before it ends, you will no longer have access to the benefits and features of the Uber service. However, you can always sign up for a new account and take advantage of another free trial in the future.

Conclusion

In conclusion, you can easily cancel your Uber One free trial anytime within the trial period by turning off auto-renewal in your account settings or contacting Uber support.

As long as you properly cancel before the end of the free trial, you shouldn’t be charged any membership fees. Just be aware of that auto-renewal default to avoid unwanted charges down the line.

We hope this guide gave you detailed instructions and answers around canceling your Uber One free trial on both iPhone and Android devices. Understanding the cancellation process ahead of time lets you utilize the free trial risk-free.

Jennifer Morris is an avid solo travel adventurer who founded Solo Traveller after many years of journeying on her own around the world. She has backpacked through over 50 countries across 6 continents over the past decade, striking up conversations with locals along railway platforms, learning to cook regional dishes in home kitchens, and absorbing a global perspective while volunteering with various community initiatives.

With a Masters in Tourism and Hospitality, Jennifer is passionate about responsible and meaningful travel that fosters cultural exchange. Whether trekking through the Atlas Mountains, sailing to Komodo National Park, or taking an overnight train across Eastern Europe - she is always seeking her next epic destination.

When not globetrotting, Jennifer calls Vancouver, Canada home. There she enjoys kayaking local waters, curling up with books on faraway places, and gearing up for her next solo backpacking trip. As the founder of SoloTraveller, she hopes to motivate and inform fellow solo explorers from all walks of life to take the leap into their own adventures.

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